Results at businesses like yours

1188 Union Business Center

A team of three. A month-end close eating more than 25 hours. Not anymore.

The 1188 Union Business Center runs an entire building with a team of three. Every month ended the same way: hours of manual work on financial and operational routines nobody had time to question.

We started with a problem-mapping workshop, not a tool. Mapping their real processes surfaced the manual work with no value, plus a short list of small digitization moves on their financial and operational processes: the runway toward automation, ranked by payoff.

Then we built it in two phases. First, a SharePoint company portal with Power Automate flows: their data and SOPs now live in one shared place, the company context that was missing, and the manual steps run on their own. That alone gave back 20 hours a month. Then AI, working on top of that context, took 5 more hours off invoicing. Result: 25 hours recovered, every month. For a team of three, that’s real capacity.

The most important part came after. They asked to be shown how. That became the next project: I’m teaching the team to produce their own on-brand marketing content, on their design system, without going back through their agency. The work is faster, yes. But above all, the team is becoming more capable.

Caffé Lounge 1188

A website they update themselves, synced with the POS.

Caffé Lounge 1188 needed a web presence, but the usual offer for a small café is a site you can’t touch: every menu change means calling a developer and waiting.

We built caffelounge1188.com differently. A content management system (CMS) built on Notion, the notes-and-databases app many teams already use, that they edit themselves. All synced with their Square POS: a price changes at the counter, the site follows on its own. No developer, no waiting, no invoice for moving a comma.

The real punchline: seeing the site and the CMS work is what made them say “show me how to do this myself.” That request became an AI training. The café works with AI like a colleague: polishing the website copy, tending the SEO, producing the signs for the shop and the street, and feeding the screen behind the counter that rotates the monthly specials.